How to Change your Passcode in Avaya IX

Welcome to the agency service desk portal! If you're an FBCNY staff member, please select "Agent Portal" to log in. If you're one of our partner agencies or programs, check out our knowledge base or submit a request to get started!

Home > IT > How to Change your Passcode in Avaya IX

Nathan Durkin

May 21, 2025

Click on the features button (The top right grey rectangle at the top)
In the menu, use the arrow keys to navigate down until you see Visual Voice
Press Select (top left rectangle)
Use the arrow keys to navigate down until you see Passcode
Press Select (top left rectangle)
Enter your new passcode
Press Done (Top left rectangle)

Feedback

0 out of 0 found this helpful

Need additional information

Hard to understand

Inaccurate/irrelevant content

Missing/broken link

Tags